Mediation Services Coordinator/Mediator

Starting Salary
Pay Frequency
Pay Grade


This position coordinates and administers court mediation programs. And, is responsible for scheduling volunteer and contract mediators, serves as a liaison, reviews files for referral, performs related administrative functions, and mediates, as needed. The person in this position will also be responsible for coordinating education seminars and maintaining required statistical data. Working relationships are established with judges, court personnel, attorneys, and the general public. This position exercises independent judgment and works under the supervision of the Alternative Dispute Resolution Director and other duties as directed. Travel to the other Circuit courthouses is required.

The State of Florida provides excellent benefits at a low cost including:

  1. Medical benefits (HMO/PPO) at a cost of $50.00 single coverage; $180.00 for family coverage
  2. Life Insurance provided by the State of Florida
  3. Optional coverage including dental and vision care, disability coverage
  4. Florida Retirement Plan options
  5. Vacation and Sick Leave accruals
  6. 13 Court paid holidays

Minimum Qualifications

Graduation from an accredited four-year college or university with a bachelor’s degree in social work, law, or a closely related field and four (4) years of court/legal related experience, or any equivalent combination of education and experience. Florida Supreme Court Certification in County Court. Florida Supreme Court Certification in Family is a plus.

Essential Duties

Under the direction of the court, this position supervises, schedules, assigns, organizes and directs volunteers and contract mediators for program mediation; recruits, trains and coordinates volunteers; creates and manages mediator dockets. Develops, plans, coordinates and administers a minimum of four continuing mediation education programs. Maintains accurate records of files reviewed, cases mediated, mediation outcomes, fees collected and monies paid out to contractors. Responds to inquiries from the judiciary, court staff, attorneys and the public regarding mediation programs. Performs assistance with administrative tasks, such as answering phone calls, emails and other correspondence directed to court mediation services.

As a mediator on an “as needed” basis, the person in this position reviews cases referred to the program for appropriateness, reviews case files, confidential reports and other materials pertinent to the case. Conducts mediations, facilitating the discussion of legal issues between involved parties for court referred cases. Informs parties concerning the mediation process. Prepares settlement agreements, court orders or no agreement reports on all cases mediated. Prepares related documents to dispose of cases; submits agreements and documents to parties and judge for review and incorporation into final orders. Drafts court orders and forms to expedite case processing. Prepares and maintains statistical records and reports. Completes continuing education training on a regular basis to maintain mediation certification; stays abreast of current standards and practices for certified and court appointed mediators. Performs other office related work as required.

Knowledge Skills and Abilities

  • Florida Court System; Court’s Alternative Dispute Resolution program, specifically county court
  • Court policies and procedures; pertinent laws, rules and goals
  • Processes and techniques of resolving disputes; analyze information and make sound decisions
  • Knowledge of the rules of English grammar, spelling and punctuation
  • Ability to accurately determine child support calculation
  • Proficient in Microsoft Word, Outlook and Excel
  • Expert in setting up and maintaining a virtual environment, i.e., mediations/meetings via Zoom
  • Ability to prioritize work and communicate effectively verbally and in writing

COVID-19 Precaution(s)

  • Use of court-issued personal protective equipment optional
  • Social distancing encouraged

How to Apply

Interested parties should electronically submit an application package consisting of a:

  • Cover Letter
  • Resume
  • Copy of Family and/or Dependency Mediator Certification
  • State of Florida application. (Download application PDF Logo).

The application package must be submitted to: Chief of Personnel, Tammy Anton, at


Incomplete applications will not be considered. Applications will continue to be received until the position is filled. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check. We are an Equal Opportunity Employer. We do not discriminate on any of the protected classes.

If you are a person with a disability who needs any accommodation in order to participate in the interviewing process once selected, you are entitled, at no cost to you, to the provision of certain assistance. Please contact Tammy Anton, Americans with Disabilities Act Coordinator, Palm Beach County Courthouse, 205 North Dixie Highway West Palm Beach, Florida 33401; telephone number (561) 355-4380 at least 7 days before your scheduled either in-person or telephonic interview; if you are hearing or voice impaired, call “711.”